Privacy & Data Protection
This Privacy Policy explains how we collect, use and protect personal information when you use Jazzy Spins. We take your privacy seriously and set out below the types of data we gather, why we process it and the choices you have about your information.
Types of data we collect
We collect information that is necessary to provide and secure your account, process payments and comply with legal obligations. This includes personal data, technical details and transactional records.
Personal data
Personal data may include your name, date of birth, home address, email address, telephone number and proof of identity where required for verification checks. We also hold account credentials and communication history with customer support.
Technical data
Technical data covers your IP address, device information, browser type, operating system and pages visited. We use this data to maintain the site, diagnose issues and improve performance. Cookies and similar technologies are used to remember preferences and support functionality.
Transactional data
Transactional data includes your deposit and withdrawal history, game play activity, bets placed, promotions claimed and payment method details as required to complete transactions and detect fraudulent activity.
How we use your information
We process your data to open and manage your account, verify identity, process payments and withdrawals, provide customer support and meet regulatory requirements. Where you opt in, we may use contact details to send service messages or promotional offers - you can withdraw consent at any time.
Data protection practices
We store your information on secure systems and implement technical and organisational measures to protect against unauthorised access, loss or misuse. Access to personal data is limited to staff and service providers who need it to perform their duties. We will retain information only for as long as necessary for the purposes described or to meet legal and regulatory obligations.
Cookies and tracking technologies
We use cookies and similar tools for essential site functions, analytics and to remember your preferences. Third-party providers may place cookies for analytics or advertising purposes. You can manage cookie settings via your browser or the cookie preference centre on the site.
User rights
You have rights under data protection law including the right to access personal data we hold about you, request correction, request deletion, object to or restrict processing and request data portability where applicable. You may also withdraw any consent you have given for marketing communications.
Access, correction and deletion of data
You can review and update many details via your account settings. To exercise other rights or request deletion, contact us at [email protected]. We may ask for proof of identity before fulfilling requests and we may retain certain information where required by law or for fraud prevention.
Information sharing and third parties
We share data with service providers necessary to operate the service - for example payment processors, identity verification services, game providers and fraud prevention partners. We may also disclose information to regulators or law enforcement where required. Contracts require third parties to process data securely and only for specified purposes. Aggregated or anonymised information may be used for reporting and analysis.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on the site and notified as appropriate. Please review the policy periodically to stay informed about how JazzySpins handles personal information.